--[[ Copyright (c) 2020 Albert "Alberth" Hofkamp

Permission is hereby granted, free of charge, to any person obtaining a copy of
this software and associated documentation files (the "Software"), to deal in
the Software without restriction, including without limitation the rights to
use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do
so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE. --]]

corsixth.require("announcer")

local AnnouncementPriority = _G["AnnouncementPriority"]

class "PlayerHospital" (Hospital)

---@type PlayerHospital
local PlayerHospital = _G["PlayerHospital"]

local num_sitting_ratios = 15 -- Number of stored recent sitting ratio measurements.
local ratio_interval = 2 -- Measurement interval in days.

function PlayerHospital:PlayerHospital(world, avail_rooms, name)
  self:Hospital(world, avail_rooms, name)

  self.adviser_data = { -- Variables handling player advice.
    temperature_advice = nil, -- Whether the player received advice about room temp.
    reception_advice = nil, -- Whether advice was given about building the reception.
    cured_died_message = nil, -- Whether the adviser reported about a cure or death.

    sitting_ratios = {}, -- Measurements of recent sitting/standing ratios.
    sitting_index = 1 -- Next entry in 'sitting_ratios' to update.
  }

  self.win_declined = false -- Has not yet declined the level win fax
  self.announce_vip = 0 -- Number of spawned VIPs who need to be announced
end

--! Give advice to the player at the end of a day.
--! Note: For patient/staff warmth checks, advice is only on one or the other per month
function PlayerHospital:dailyAdviceChecks()
  local current_date = self.world:date()
  local day = current_date:dayOfMonth()

  -- Hold any advice back until the game has somewhat started.
  if current_date < Date(1, 5) then
    return
  end

  -- Track sitting / standing ratio of patients.
  if day % ratio_interval == 0 then
    -- Compute the ratio of today.
    local num_sitting, num_standing = self:countSittingStanding()
    local ratio = (num_sitting + num_standing > 10)
        and num_sitting / (num_sitting + num_standing) or nil

    -- Store the measured ratio.
    -- Once we hit num_sitting_ratios of index points, we wrap around
    self.adviser_data.sitting_ratios[self.adviser_data.sitting_index] = ratio
    self.adviser_data.sitting_index = (self.adviser_data.sitting_index >= num_sitting_ratios)
        and 1 or self.adviser_data.sitting_index + 1
  end

  if day == 1 then
    self:_adviseMoney()
  end
  if day == 3 then
    self:_adviseStaffRoom()
  end
  -- Make players more aware of the need for radiators
  if day == 5 and self:countRadiators() == 0 then
    self:giveAdvice({_A.information.initial_general_advice.place_radiators})
  end
  if day == 8 then
    self:_adviseToilets()
  end
  if day == 10 then
    self:_warnForLongQueues()
  end
  if day == 12 then
    self:_adviseBenches()
  end
  if day == 15 then
    self:_adviseHeatingForPatients()
  end
  if day == 18 then
    self:advisePlants(false)
  end
  if day == 20 then
    self:_adviseHeatingForStaff()
  end
  if day == 24 then
    self:_adviseDrinksMachines()
  end

  -- Reset advise flags at the end of the month.
  if day == 28 then
    self.adviser_data.temperature_advice = false
  end
end

--! Private function to check if our financial situation needs advice.
--! This must occur after monthly maintenance and salary costs
--! or it may give invalid advice
function PlayerHospital:_adviseMoney()
  local current_date = self.world:date()
  local current_month = current_date:monthOfYear()
  if not self.world.free_build_mode then
    if self.balance < 2000 and self.balance >= -500 then
      local cashlow_advice = {
        _A.warnings.money_low, _A.warnings.money_very_low_take_loan,
        _A.warnings.cash_low_consider_loan,
      }
      self:giveAdvice(cashlow_advice)

    elseif self.balance < -2000 and current_month > 8 then
      -- TODO: Ideally this should be linked to the lose criteria for balance.
      self:giveAdvice({_A.warnings.bankruptcy_imminent})

    elseif self.balance > 6000 and self.loan > 0 then
      self:giveAdvice({_A.warnings.pay_back_loan})
    end
  end
end

--! Private function to warn about lack of a staff room.
function PlayerHospital:_adviseStaffRoom()
  if self:countRoomOfType("staff_room", 1) > 0 then return end
  local staffroom_advice = {
    _A.warnings.build_staffroom, _A.warnings.need_staffroom,
    _A.warnings.staff_overworked, _A.warnings.staff_tired,
  }
  self:giveAdvice(staffroom_advice)
end

--! Private function to warn about a lack of toilets.
function PlayerHospital:_adviseToilets()
  if self:countRoomOfType("toilets", 1) > 0 then return end
  local toilet_advice = {
    _A.warnings.need_toilets, _A.warnings.build_toilets,
    _A.warnings.build_toilet_now,
  }
  self:giveAdvice(toilet_advice)
end

--! Private function to check if patients have adequate seating
function PlayerHospital:_adviseBenches()
  -- Compute average sitting ratio.
  local sum_ratios = 0
  local index = 1
  while index <= num_sitting_ratios do
    local ratio = self.adviser_data.sitting_ratios[index]
    if ratio == nil then
      sum_ratios = nil
      break
    else
      sum_ratios = sum_ratios + ratio
    end

    index = index + 1
  end

  if sum_ratios ~= nil then -- Sufficient data available.
    local ratio = sum_ratios / num_sitting_ratios
    if ratio < 0.7 then -- At least 30% standing.
      local bench_advice = {
        _A.warnings.more_benches, _A.warnings.people_have_to_stand,
      }
      self:giveAdvice(bench_advice)

    elseif ratio > 0.9 then
      -- Praise having enough well placed seats about once a year.
      local bench_advice = {
        _A.praise.many_benches, _A.praise.plenty_of_benches,
        _A.praise.few_have_to_stand,
      }
      self:giveAdvice(bench_advice, 1 / 12)
    end
  end
end

--! Private function to check warmth of the patients.
--! Only too hot or cold triggers advice
function PlayerHospital:_adviseHeatingForPatients()
  if self.adviser_data.temperature_advice
      or self.heating.heating_broke then return end
  local warmth = self:getAveragePatientAttribute("warmth", 0.3)
  if warmth < 0.22 then
    local cold_advice = {
      _A.information.initial_general_advice.increase_heating,
      _A.warnings.patients_very_cold, _A.warnings.people_freezing,
    }
    self:giveAdvice(cold_advice)
    self.adviser_data.temperature_advice = true

  elseif warmth >= 0.36 then
    local hot_advice = {
      _A.information.initial_general_advice.decrease_heating,
      _A.warnings.patients_too_hot, _A.warnings.patients_getting_hot,
    }
    self:giveAdvice(hot_advice)
    self.adviser_data.temperature_advice = true
  end
end

--! Private function to check warmth of the staff.
--! Only too hot or cold triggers advise
function PlayerHospital:_adviseHeatingForStaff()
  if self.adviser_data.temperature_advice
      or self.heating.heating_broke then return end
  local warmth = self:getAverageStaffAttribute("warmth", 0.3)
  if warmth < 0.22 then
    self:giveAdvice({_A.warnings.staff_very_cold})
    self.adviser_data.temperature_advice = true

  elseif warmth >= 0.36 then
    self:giveAdvice({_A.warnings.staff_too_hot})
    self.adviser_data.temperature_advice = true
  end
end

--! Private function to check if patients are getting thirsty
function PlayerHospital:_adviseDrinksMachines()
  local current_date = self.world:date()
  local thirst = self:getAveragePatientAttribute("thirst", 0)

  -- Increase need after the first year.
  local threshold = current_date:year() == 1 and 0.9 or 0.8
  if thirst > threshold then
    self:giveAdvice({_A.warnings.patients_very_thirsty})
  elseif thirst > 0.6 then
    local thirst_advice = {
      _A.warnings.patients_thirsty, _A.warnings.patients_thirsty2,
    }
    self:giveAdvice(thirst_advice)
  end
end

--! Private function to advise about long queues
--! Rooms requiring a doctor occasionally trigger the generic message
function PlayerHospital:_warnForLongQueues()
  local chosen_room = self:getRandomBusyRoom()
  if not chosen_room then return end
  chosen_room = chosen_room.room_info
  -- Required staff that is not nurse is doctor, researcher, surgeon or psych
  if chosen_room.required_staff and not chosen_room.required_staff["Nurse"]
      and math.random(1, 3) > 1 then
    local warn_msgs = {
      _A.warnings.queue_too_long_send_doctor:format(chosen_room.name),
      _A.staff_advice.need_doctors
    }
    self:giveAdvice(warn_msgs)
  else
    self.world.ui.adviser:say(_A.warnings.queues_too_long)
  end
end

--! Give advice to the user about maintenance of plants.
--!param placed (bool) If a plant was placed
function PlayerHospital:advisePlants(placed)
  if self:countStaffOfCategory("Handyman", 1) > 0 then return end

  local num_plants = self:countPlants()
  if num_plants == 0 or (placed and num_plants > 1) then return end
  self:giveAdvice({_A.staff_advice.need_handyman_plants})
end

--! Give advice to the player at the end of a month.
function PlayerHospital:monthlyAdviceChecks()
  local today = self.world:date()
  local current_month = today:monthOfYear()
  local current_year = today:year()

  if not self:hasStaffedDesk() then
    self:checkReceptionAdvice(current_month, current_year)
    -- No other checks should happen in this month
    return
  end
end

--! Make players aware of the need for a receptionist and desk.
--!param current_month (int) Month of the year.
--!param current_year (int) Current game year.
function PlayerHospital:checkReceptionAdvice(current_month, current_year)
  if current_year > 1 then return end -- Playing too long.

  local num_receptionists = self:countStaffOfCategory("Receptionist", 1)
  if num_receptionists ~= 0 and current_month > 2 and not self.adviser_data.reception_advice then
    self:giveAdvice({_A.warnings.no_desk_6})
    self.adviser_data.reception_advice = true

  elseif num_receptionists == 0 and current_month > 2 and self:countReceptionDesks() ~= 0  then
    self:giveAdvice({_A.warnings.no_desk_7})

  elseif current_month == 3 then
    self:giveAdvice({_A.warnings.no_desk}, 1, true)

  elseif current_month == 8 then
    self:giveAdvice({_A.warnings.no_desk_1}, 1, true)

  elseif current_month == 11 then
    if self.visitors == 0 then
      self:giveAdvice({_A.warnings.no_desk_2}, 1, true)
    else
      self:giveAdvice({_A.warnings.no_desk_3}, 1, true)
    end
  end
end

--! Give advice to the user about the need to buy the first reception desk.
function PlayerHospital:msgNeedFirstReceptionDesk()
  if self.adviser_data.reception_advice then return end

  if self:countReceptionDesks() == 0 then
    self.world.ui.adviser:say(_A.warnings.no_desk_4)
    self.adviser_data.reception_advice = true
  end
end

--! Give advice to the user about having bought a reception desk.
function PlayerHospital:msgReceptionDesk()
  local num_receptionists = self:countStaffOfCategory("Receptionist", 1)

  if not self.world.ui.start_tutorial and num_receptionists == 0 then
    self:giveAdvice({_A.room_requirements.reception_need_receptionist})
  elseif num_receptionists > 0 and self:countReceptionDesks() == 1 and
      not self.adviser_data.reception_advice and self.world:date():monthOfGame() > 3 then
    self:giveAdvice({_A.warnings.no_desk_5})
    self.adviser_data.reception_advice = true
  end
end

--! Give advice about having more desks.
function PlayerHospital:msgMultiReceptionDesks()
  -- Compute total queue length at staffed receptions.
  local num_desks = 0
  local queue_total = 0
  for _, desk in ipairs(self:findReceptionDesks()) do
    num_desks = num_desks + 1
    if desk.receptionist or desk.reserved_for then
      queue_total = queue_total + #desk.queue
    end
  end

  local receptionists = self:countStaffOfCategory("Receptionist")
  if (receptionists > 1 and num_desks > 0) or (receptionists > 0 and num_desks > 1) then
    local queue_avg = math.floor(queue_total / num_desks)
    if receptionists < num_desks and queue_avg > 5 then
      self.world.ui.adviser:say(_A.warnings.reception_bottleneck)
    elseif queue_avg > 4 then
      self.world.ui.adviser:say(_A.warnings.queue_too_long_at_reception)
    elseif receptionists > num_desks then
      self.world.ui.adviser:say(_A.warnings.another_desk)
    end
  end
end

--! Show the 'Gates to hell' animation.
--!param entity (Entity) Gates to hell.
function PlayerHospital:showGatesToHell(entity)
  local anim_func = --[[persistable:lava_hole_spawn_animation_end]]
    function(anim_entity)
      anim_entity:setAnimation(1602)
    end

  entity:playEntitySounds("LAVA00*.WAV", {0,1350,1150,950,750,350},
      {0,1450,1250,1050,850,450}, 40)
  entity:setTimer(entity.world:getAnimLength(2550), anim_func)
  entity:setAnimation(2550)
end

--! Advises the player.
--!param msgs (array of string) Messages to select from.
--!param rnd_frac (optional float in range (0, 1]) Fraction of times that the
--    call actually says something.
--!param stay_up (bool) If true, let the adviser remain visible afterwards.
--!return (boolean) Whether a message was given to the user.
function PlayerHospital:giveAdvice(msgs, rnd_frac, stay_up)
  local max_rnd = #msgs
  if rnd_frac and rnd_frac > 0 and rnd_frac < 1 then
    -- Scale by the fraction.
    max_rnd = math.floor(max_rnd / rnd_frac)
  end

  local index = (max_rnd == 1) and 1 or math.random(1, max_rnd)
  if index <= #msgs then
    self.world.ui.adviser:say(msgs[index], stay_up)
    return true
  end
  return false
end

--! Give the user possibly a message about a cured patient.
function PlayerHospital:msgCured()
  self.world.ui:playSound("cheer.wav") -- This sound is always heard

  if self.num_cured < 1 then -- First cure is always reported.
    self:giveAdvice({_A.information.first_cure})

  elseif self.num_cured > 1 and not self.adviser_data.cured_died_message then
    local cured_msgs = {
      _A.level_progress.another_patient_cured:format(self.num_cured),
      _A.praise.patients_cured:format(self.num_cured)
    }
    self.adviser_data.cured_died_message = self:giveAdvice(cured_msgs, 2/15)
  end
end

--! Give the user possibly a message about a dead patient.
function PlayerHospital:msgKilled()
  self.world.ui:playSound("boo.wav") -- this sound is always heard

  if self.num_deaths < 1 then -- First death is always reported.
    self:giveAdvice({_A.information.first_death})

  elseif self.num_deaths > 1 and not self.adviser_data.cured_died_message then
    local died_msgs = {
      _A.warnings.many_killed:format(self.num_deaths),
      _A.level_progress.another_patient_killed:format(self.num_deaths)
    }
    self.adviser_data.cured_died_message = self:giveAdvice(died_msgs, 6/10)
  end
end

function PlayerHospital:adviseDiscoverDisease(disease)
 -- Generate a message about the discovery
  local message = {
    {text = _S.fax.disease_discovered.discovered_name:format(disease.name)},
    {text = disease.cause, offset = 12},
    {text = disease.symptoms, offset = 12},
    {text = disease.cure, offset = 12},
    choices = {
      {text = _S.fax.disease_discovered.close_text, choice = "close"},
    },
  }
  self.world.ui.bottom_panel:queueMessage("disease", message, nil, 25*24, 1)

  -- If the drug casebook is open, update it.
  local window = self.world.ui:getWindow(UICasebook)
  if window then
    window:updateDiseaseList()
  end
end

--! Select a relevant message to be displayed to the user
--!param broken_heat (0 or 1) Boiler output due to being broken.
function PlayerHospital:adviseBoilerBreakdown(broken_heat)
  local ui = self.world.ui
  if broken_heat == 0 then
    ui.adviser:say(_A.boiler_issue.minimum_heat)
    ui:playRandomAnnouncement({ "sorry002.wav", "sorry004.wav" })
  else
    ui.adviser:say(_A.boiler_issue.maximum_heat)
    ui:playRandomAnnouncement({ "sorry003.wav", "sorry004.wav" })
  end
end

--! Announces a machine needing repair
--!param room The room of the machine
function PlayerHospital:announceRepair(room)
  local sound = room.room_info.handyman_call_sound
  local earthquake = self.world.next_earthquake
  self.world.ui:playAnnouncement("machwarn.wav", AnnouncementPriority.Critical)
  -- If an earthquake is happening don't play the call sound to prevent spamming
  if earthquake.active and earthquake.warning_timer == 0 then return end
  if self:countStaffOfCategory("Handyman", 1) == 0 then return end
  if sound then self.world.ui:playAnnouncement(sound, AnnouncementPriority.Critical) end
end

function PlayerHospital:onSpawnVIP()
  self.announce_vip = self.announce_vip + 1
end

--! Called at the end of each day.
function PlayerHospital:onEndDay()
  -- Advise the player.
  if self:hasStaffedDesk() then
    self:dailyAdviceChecks()
  end

  -- check if we still have to announce VIP visit
  if self.announce_vip > 0 then
    -- check if the VIP is in the building yet
    for _, e in ipairs(self.world.entities) do
      if e.humanoid_class == "VIP" and e.announced == false and
          self:isInHospital(e.tile_x, e.tile_y) then
        -- play VIP arrival sound and show tooltips
        local ui = self.world.ui
        -- there is also vip008 which announces a man from the ministry
        ui:playRandomAnnouncement({ "vip001.wav", "vip002.wav", "vip003.wav",
            "vip004.wav", "vip005.wav" }, AnnouncementPriority.High)
        if self.num_vips < 1 then
          ui.adviser:say(_A.information.initial_general_advice.first_VIP)
        else
          ui.adviser:say(_A.information.vip_arrived:format(e.name))
        end
        e.announced = true
        self.announce_vip = self.announce_vip - 1
      end
    end
  end

  Hospital.onEndDay(self)
end

-- Called at the end of each day.
function PlayerHospital:onEndMonth()
  -- Advise the player on the need for a staffed reception desk and cash flow.
  self:monthlyAdviceChecks()

  self.adviser_data.cured_died_message = nil -- Enable the message again.

  -- Check if a player has won the level at months 3, 6 and 9. The annual report
  -- window will perform this check at month 12 when it has been closed.
  -- If the offer is declined then the next check is at month 6 and the annual report.
  local check_months = {
    [3] = not self.win_declined,
    [6] = true,
    [9] = not self.win_declined
  }
  if check_months[self.world.game_date:monthOfYear()] then self.world:checkIfGameWon() end

  Hospital.onEndMonth(self)
end

--! Give visual warning that player doesn't have enough $ to build
-- Let the message remain until cancelled by the player as it is being displayed behind the town map
function PlayerHospital:adviseCannotAffordPlot()
  self.world.ui.adviser:say(_A.warnings.cannot_afford_2, true, true)
end

--! Tell the player, through the advisor, about the impact of casebook prices
--!param judgment (string - under, over, fair) The judgment of the price,
-- from Hospital:computePriceLevelImpact
--!param name (string) The name of the casebook entry of the diagnosis or disease
function PlayerHospital:advisePriceLevelImpact(judgment, name)
  local message
  if judgment == "under" then
    message = _A.warnings.low_prices:format(name)
  elseif judgment == "over" then
    message = _A.warnings.high_prices:format(name)
  else
    assert(judgment == "fair", "Price level impact judgements must be under, over or fair")
    message = _A.warnings.fair_prices:format(name)
  end
  self.world.ui.adviser:say(message)
end

--! Makes the raise request for a staff member
--!param amount (num) the requested raise increase
--!param staff (table) the staff member
function PlayerHospital:makeRaiseRequest(amount, staff)
  -- Show advice if it is the first time the player has experienced
  -- a staff member requesting a raise.
  -- Only show the help if the player is playing the campaign.
  if not self.has_seen_pay_rise and tonumber(self.world.map.level_number) then
    self.world.ui.adviser:say(_A.information.pay_rise)
    self.has_seen_pay_rise = true
  end
  self.world.ui.bottom_panel:queueMessage("strike", amount, staff)
end

--! Announce to the player that a staff member is leaving the hospital
--!param staff (table) The staff member
function PlayerHospital:announceStaffLeave(staff)
  self.world.ui:playRandomAnnouncement(staff.leave_sounds, staff.leave_priority)
end

--! Makes the fax requesting player action for the patient who needs a diagnosis room
--!param patient (table)
function PlayerHospital:makeNoTreatmentRoomFax(patient)
  local strings = _S.fax.disease_discovered_patient_choice
  -- Can this room be built right now? What is then missing?
  local output_text = strings.can_not_cure
  local req = self:checkDiseaseRequirements(patient.disease.id)
  local research_enabled = false
  if req then
    research_enabled = (self:countRoomOfType("research", 1) > 0 and
                        self:countStaffOfCategory("Researcher", 1) > 0)
    if #req.rooms == 1 then
      local room_name, required_staff, staff_name = self.world:getRoomNameAndRequiredStaffName(req.rooms[1])
      if req.staff[required_staff] or 0 > 0 then
        output_text = strings.need_to_build_and_employ:format(room_name, staff_name)
      else
        output_text = strings.need_to_build:format(room_name)
      end
    elseif #req.rooms == 0 and next(req.staff) then
      output_text = strings.need_to_employ:format(StaffProfile.translateStaffClass(next(req.staff)))
    end
  end

  local message = {
    {text = strings.disease_name:format(patient.disease.name)},
    {text = " "},
    {text = output_text},
    {text = strings.what_to_do_question},
    choices = {
      {text = strings.choices.send_home, choice = "send_home"},
      {text = strings.choices.wait,      choice = "wait"},
      {text = strings.choices.research,  choice = "research", enabled = research_enabled},
    },
  }
  -- Ok, send the message in all channels.
  self.world.ui.bottom_panel:queueMessage("information", message, patient)
end

--! Makes the fax requesting player action for the patient who needs a diagnosis room
--!param patient (table)
function PlayerHospital:makeNoDiagnosisRoomFax(patient)
  local guess_enabled = self.disease_casebook[patient.disease.id].discovered
  local diag_failed = _S.fax.diagnosis_failed
  local message = {
    {text = diag_failed.situation},
    {text = " "},
    {text = diag_failed.what_to_do_question},
    choices = {
      {text = diag_failed.choices.send_home,   choice = "send_home"},
      {text = diag_failed.choices.take_chance, choice = "guess_cure", enabled = guess_enabled},
      {text = diag_failed.choices.wait,        choice = "wait"},
    },
  }
  if guess_enabled then
    table.insert(message, 3, {text = diag_failed.partial_diagnosis_percentage_name
      :format(math.round(patient.diagnosis_progress * 100), patient.disease.name)})
  end
  self.world.ui.bottom_panel:queueMessage("information", message, patient)
end

--! Makes the fax at the start of an emergency
function PlayerHospital:makeEmergencyStartFax()
  -- The last room in the list of treatment rooms is considered when checking for availability.
  -- It works for all original diseases, but if we introduce new multiple room diseases it might break.
  -- TODO: Make it work for all kinds of lists of treatment rooms.
  -- TODO: Change to make use of Hospital:checkDiseaseRequirements
  local no_rooms = #self.emergency.disease.treatment_rooms
  local room_name, required_staff, staff_name = self.world
    :getRoomNameAndRequiredStaffName(self.emergency.disease.treatment_rooms[no_rooms])

  local staff_available = self:countStaffOfCategory(required_staff) > 0
  -- Check so that all rooms in the list are available
  if self:countRoomOfType(self.emergency.disease.treatment_rooms[no_rooms], 1) > 0 then
    room_name = nil
  end

  local casebook = self.disease_casebook[self.emergency.disease.id]
  local added_info = casebook.drug and
      _S.fax.emergency.cure_possible_drug_name_efficiency
        :format(self.emergency.disease.name, casebook.cure_effectiveness)
      or _S.fax.emergency.cure_possible
  if room_name then
    if staff_available then
      added_info = _S.fax.emergency.cure_not_possible_build:format(room_name) .. "."
    else
      added_info = _S.fax.emergency.cure_not_possible_build_and_employ:
        format(room_name, staff_name) .. "."
    end
  elseif not staff_available then
    added_info = _S.fax.emergency.cure_not_possible_employ:format(staff_name) .. "."
  end

  local one_or_many_victims_msg
  if self.emergency.victims == 1 then
    one_or_many_victims_msg = _S.fax.emergency.num_disease_singular
      :format(self.emergency.disease.name)
  else
    one_or_many_victims_msg = _S.fax.emergency.num_disease
      :format(self.emergency.victims, self.emergency.disease.name)
  end
  local message = {
    {text = _S.fax.emergency.location:format(_S.fax.emergency.locations[math.random(1,9)])},
    {text = one_or_many_victims_msg },
    {text = added_info},
    {text = self.world.free_build_mode and _S.fax.emergency.free_build or
        _S.fax.emergency.bonus:format(self.emergency.bonus * self.emergency.victims)},
    choices = {
      {text = _S.fax.emergency.choices.accept, choice = "accept_emergency"},
      {text = _S.fax.emergency.choices.refuse, choice = "refuse_emergency"},
    },
  }
  -- Automatically refuse after 16 days
  self.world.ui.bottom_panel:queueMessage("emergency", message, nil, Date.hoursPerDay() * 16, 2)
end

--! Makes the fax at the end of an emergency
function PlayerHospital:makeEmergencyEndFax(rescued_patients, total, max_bonus, earned)
  local message = {
    {text = _S.fax.emergency_result.saved_people:format(rescued_patients, total)},
    {text = self.world.free_build_mode and "" or _S.fax.emergency_result.earned_money
      :format(max_bonus, earned)},
    choices = {
      {text = _S.fax.emergency_result.close_text, choice = "close"},
    },
  }
  self.world.ui.bottom_panel:queueMessage("report", message, nil, Date.hoursPerDay() * 25, 1)
end

--! Makes the fax which may spawn a VIP
function PlayerHospital:createVip()
  local vipName = _S.vip_names[math.random(1,10)]
  local message = {
    {text = _S.fax.vip_visit_query.vip_name:format(vipName)},
    choices = {
      {text = _S.fax.vip_visit_query.choices.invite, choice = "accept_vip", additionalInfo = {name=vipName}},
      {text = _S.fax.vip_visit_query.choices.refuse, choice = "refuse_vip", additionalInfo = {name=vipName}}
    },
  }
  -- Automatically refuse after 20 days
  self.world.ui.bottom_panel:queueMessage("personality", message, nil, Date.hoursPerDay() * 20, 2)
end

--! Remove any message (fax) relating to this humanoid
--!param humanoid (table) The humanoid
function PlayerHospital:removeMessage(humanoid)
  if humanoid.message then
    self.world.ui.bottom_panel:removeMessage(humanoid)
  end
end

--! Called when the vip is out of the hospital grounds and ready to make their report
--!param vip_rating (int)
--!param name (string)
--!param cash_reward (int)
--!param vip_message (int)
function PlayerHospital:makeVipEndFax(vip_rating, name, cash_reward, vip_message)
  local message
  -- First of all there's a special message if we're in free build mode.
  if self.world.free_build_mode then
    message = {
      {text = _S.fax.vip_visit_result.remarks.free_build[math.random(1, 3)]},
    }
  elseif vip_rating <= 7 then
    message = {
      {text = _S.fax.vip_visit_result.remarks[vip_message]},
      {text = _S.fax.vip_visit_result.rep_boost},
      {text = _S.fax.vip_visit_result.cash_grant:format(cash_reward)},
    }
  elseif vip_rating >= 8 and vip_rating < 11 then
    -- Dont tell player about any rep change in this range
    message = {
      {text = _S.fax.vip_visit_result.remarks[vip_message]},
    }
  else
    message = {
      {text = _S.fax.vip_visit_result.remarks[vip_message]},
      {text = _S.fax.vip_visit_result.rep_loss},
    }
  end
  table.insert(message, 1, {text = _S.fax.vip_visit_result.vip_remarked_name:format(name)})
  message["choices"] = {{text = _S.fax.vip_visit_result.close_text, choice = "close"}}

  self.world.ui.bottom_panel:queueMessage("report", message, nil, Date.hoursPerDay() * 20, 1)
end

function PlayerHospital:afterLoad(old, new)
  if old < 145 then
    self.hosp_cheats = Cheats(self)
  end
  if old < 146 then
    self.adviser_data = {
      temperature_advise = nil,
      sitting_ratios = {},
      sitting_index = 1
    }
  end

  if old < 147 then
    -- Copy value of the previous name of the variable.
    self.adviser_data.reception_advice = self.receptionist_msg
  end
  if old < 148 then
    self.adviser_data.cured_died_message = nil
  end
  if old < 149 then
    self.win_declined = false -- Has not yet declined the level win fax
  end
  if old < 159 then
    self.adviser_data.reception_advice = self.adviser_data.reception_advice or self.receptionist_msg
  end

  Hospital.afterLoad(self, old, new)
end
